FAQ

How do I connect the QPH-031 to 4 receivers?	Take a look at this diagram. You only need 2 - 3x4 multi-switches and a 2x1 DiSEqC switch for each of the receivers you plan to use. Want to connect to 8 receivers? Just swap out the 3x4 multi-switches for 3x8 multi-switches.
What channels do I get with your receiver?	You will receive channels that are digital MPEG2 and not scrambled. You can find a listing of these channels (and others) on http://www.lyngsat.com or http://www.satcodx.com
How do I read the charts?	Quick guide to reading the charts
Where can I find the transponder frequencies for each satellite?	We offer some lists for your use. These lists show the satellite name and orbital position, transponder frequencies, symbol rates and polarities of each transponder. This is all you need to program your satellite receiver or your satellite meter. You can find the lists here.
What size dish do I need for Ku reception?	Normally, within the boundaries of the continental US, you can use a 75cm dish. Fringe areas should use a 90cm or larger dish. Southern Canada or Northern Mexico should use 90cm or larger. Call your DMS International Reseller for the details.
Do you guarantee that these channels will remain free?	No, no one can guarantee "free channels". You will receive these channels as long as they remain free and in the clear (not scrambled). We provide hardware (receiver, LNBF, dish) and not programming. We make no guarantees or claims about programming.
I heard there are channels on C-band as well. Will your receiver pick up C-band?	Yes, it will receive C-band and Ku-band. Of course C-band requires a larger dish and a C-band feed and LNB. Call your DMS International Reseller for the details.
Can I add your receiver to my existing C-band system?	Yes, you can. If you want to receive Ku-band signals on your C-band dish, you must have a Ku LNB on you feed system. This will usually require a C to C/Ku upgrade kit. Call your DMS International Reseller for the details. Diagram for adding a receiver to a C/Ku system.
How do I find the satellite?	The satellite you want to use will be determined by the programming you want to view. Telstar 5 is a very popular satellite for ethnic channels. Locate your satellite/programming on one of the web sites listed above and align your dish to that satellite.
How do I peak my dish?	I suggest that you purchase a inexpensive signal meter to help you locate the satellites. Ask for the SF-95 meter. After finding the satellites, use the meter provided with your receiver to peak the signal.
What channels are available?	Take a look at http://www.lyngsat.com. You can get an idea of the available programming from that site.
How do I move my dish to get more satellites and more channels?	If you have a receiver that has DiSEqC 1.2 you can easily see more satellites and more channels by adding a SG2100 DiSEqC motor to move your dish. Call your DMS International Reseller for the details.
How do I become a dealer for your products?	Email or call 770-529-6800 and ask for sales. Anyone in our sales department can help you. A resellers tax exempt certificate will be required.
What is the warranty of your receiver?	Unless specified otherwise, 1 year parts and labor warranty from the date of purchase. A copy of your original invoice will be required as proof of purchase.
What is the noise temperature of your LNBFs?	We sell a variety of LNBs and LNBFs. Each product is marked with the noise figure as well as other important information like LO frequency, IF and RF ranges.
What is the warranty of your LNBFs?	Most of our LNB/Fs carry a 1 year exchange warranty from the date of purchase. A copy of your invoice will be required as proof of purchase.
I want two receivers. What do I need?	You will need a dual LNBF. Normally, this will be a direct replacement for your existing LNBF. You will need to run a second coax from the dual LNBF to your second receiver. Diagram
I want more than two receivers. Now what do I need?	You will need the dual LNBF and a device called a multi-switch which allows for several receiver. The most common is a four receiver switch. Diagram
Can I use a diplexer to consolidate my local broadcast channels with my satellite signals?	Yes, you will need two diplexers, one to combine the signal on the outside and another one to separate those signals on the inside of your home. Diagram
What are the rules for installing a dish in my sub-division or apartment?	You can review the FCC rulings and get more information at http://www.fcc.gov/mb/facts/otard.html
How can I put multiple LNBFs on my receiver?	With DiSEqC and other switching options you can put up to 12 LNBFs on one receiver. See the diagrams