DMS International Warranty Center

Online Warranty Registration
Register your products within 30 days of purchase.

Your Information:
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Product Name and Model:	Required
Other Product:
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Register Code:	Required for Trimax Meters
Date of Purchase:	Required
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Warranty FAQ

What does Warranty Cover?

Most products carry a 1 full year warranty that covers:

	Defects in material or workmanship that occur during normal use
	Parts and Labor to repair failed unit
	Return shipping from the repair center back to the customer (inside the United States only). If you live outside the United States you will be responsible for all charges involved, including all shipping, customs and duty charges.

If you have a question about your product warranty call 770-874-1079.

What Warranty does not Cover!

Warranty does not cover:

	Shipping to the warranty center
	Failures caused by "Acts of God" like lightning, power surge, flood, etc.
	Failures caused by faulty installation
	Failures caused by use of products and/or software not supplied by warrantor
	Loading of software that is not authorized by and available from DMS International
	Water damage
	Damage caused by abuse to the product
	Batteries and cosmetic parts (cabinet, etc.)
	Shipping damages
	Unauthorized modifications

What to do for Warranty Repairs

1. Call 770-874-1079 for a RA#

2. Pack your item(s) so it will not get damaged during shipping

3. Provide Proof of Purchase (copy of your invoice showing the dealer or store name)

4. Provide your return address

5. Provide your telephone number

6. Provide a complete description of the problem

7. Ship to:

	DMS International
	320 Northpoint Parkway SE
	Suite B & C
	Acworth, GA 30102-3153 USA

Returns that are not covered by warranty will be charged at repair rate.
"No problem found" will be charged will be charged $25.00 for bench time.
Un-used RA numbers expire in 15 days.

Out of Warranty

1. Call 770-874-1079 for a RA#

2. Pack your receiver so it will not get damaged during shipping

3. Provide your return address

4. Provide your telephone number

5. Provide a complete description of the problem

6. Ship to:

	DMS International
	320 Northpoint Parkway SE
	Suite B & C
	Acworth, GA 30102-3153 USA

Prices:

	$45.00 for the first hour of bench time
	Customer is responsible for the cost of parts and return shipping

Note: We repair the receivers we sell.
Un-used RA numbers expire in 15 days.