• Defects in material or workmanship that occur during normal use
• Parts and labor to repair failed unit
• Return shipping from repair center back to the customer (inside United States only).  If you live outside the United States you will be responsible for all charges involved, including all shipping, customs, duties and any other charges.

• Shipping to the warranty center
• Failures caused by "Acts of God" like lightning, power surges, floods, etc.
• Failures caused by faulty installation
• Failures caused by use of products and/or software not supplied by the warrantor
• Water damage
• Damage caused by abuse to the product
• Batteries and cosmetic parts (cabinet, etc.)
• Shipping damages
• Unauthorized modifications

1. Email for a RA Number or call 770-874-1079
2. Pack your item(s) so it will not get damaged during shipping
3. Provide "Proof of Purchase") copy of your invoice showing the dealer or store information
4. Provide your return address
5. Provide your telephone number
6. Provide a complete description of the problem
7. Write the RA Number close to the shipping label
8. Ship to:
   • DMS International
   • 320 Northpoint Parkway SE
   • Suite B
   • Acworth, GA 30102-3153

Returns that are not covered by warranty will be charged at repair rate.
"No problem found" will be charged $25.00 bench charge and return shipping costs.
Un-used RA Numbers expire in 15 days.

1. Email for a RA Number or call 770-874-1079
2. Pack your item(s) so it will not get damaged during shipping
3. Provide your return address
4. Provide your telephone number
5. Provide a complete description of the problem
6. Write the RA Number close to the shipping label
7. Ship to:
   • DMS International
   • 320 Northpoint Parkway SE
   • Suite B
   • Acworth, GA 30102-3153

• $45.00 for the first hour of bench time
• Customer is responsible for the cost of parts, labor, and return shipping
• You may request a quote before repairing your equipment.  $45.00 bench time applies.

We repair the products we sell.
Un-used RA Numbers expire in 15 days.